I have already been traveling with American Airways for many years now and am now quite stunned in a the latest occurrence. I had just gotten back from vacation to discover that my suitcase was missing. American Airways told me I had been designed to get it back the following day, but I only obtained it two days afterwards and found that my suitcase were ripped open and wrecked.
I called AA this morning and I used to be notified which they located the car seat in NYC. Will probably be leaving NYC this afternoon and we be at my dwelling sometime right now or tomorrow.
The baggage service (which was not American airlines) named me at 2am to let me know they might be bringing my bag out to my dwelling!!!
First, while this e-mail is not meant being a reaction towards the remarks you merely submitted, it does confirm We now have been given your opinions and have assigned a reference range, which the thing is under.
Tomorrow, on my BIRTHDAY, I’ll handle your 3rd share allocation as being a Exclusive birthday present from all of you and tank you given that-
Upcoming, we wish to reassure you that we appreciate all opinions. We happily share compliments with the employees who receive them. Make sure you be assured that we may also be dedicated to answering every single criticism we get, along with a agent from our department can get again to you personally at the earliest opportunity.
I am so amazed by Tracy Miller from the reservations Division. I accidentally booked a flight to the incorrect location you could try this out and was freaking out, and she worked with me to don't just get me to the right place but in addition discovered the identical rate.
I made an effort to make reservations for a nearby hotel by way of your Airline Lodging services just to know that there were no vacant rooms accessible. I had been left to hitch the rest of the displaced passengers to rest from the airport terminal over a cot that has a blanket and pillow. I am appalled that during the twenty first Century, I had to working experience this volume of humiliation.
Your shopper service Associates are below helpful. After aiming to show up at a scheduled for months teaching seminar our flight was canceled building us struggling to go to. The only thing made available from American Airways ended up apologies as well as a refund of your flight.
It may be a glitch to you personally nevertheless it ensures that I have to stand in an extended line which can be quite distressing that has a knee cap that's been broken.
My issue is that AA long responded to my issues and lies about causes the I used to be bumped of flight.
On our final journey the leg with the journey from lax to Dallas was the worst I’ve ever had .The seating was so restricted I could not study a magazine because of the tightness on the seating I believe the plane was an A 320 ,be sure to contact me there are actually a few things with regards to the service usually,thank you, Brian Galbally
On January 25th I contacted American Airlines, as I looked at our reservations and found that my Daughter had us touring all day, So I called to up grade our tickets to firstclass as I did not want to journey all day long in mentor. I take advantage of lay try and travel first-class as I'm certain it is possible to review but I'm looking to help save my Miles as we're scheduling a considerable relatives/graduation excursion to Hawaii.
I've experimented with, with no results to reach your client service Section. I misinterpret the flight time for your flight 3530 and need to change it. I attempted contacting inside 5 minutes of booking this flight but have had no response.